Ninjanordbo
In 2022, I joined Flokki's team on the ambitious mission to revolutionise how Norwegians manage their personal health.
With over 2.5 million adults missing recommended vaccines, we recognised the need for change and innovation
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Although the Norwegian Institute of Public Health have vaccine guidelines for adults in Norway, we uncovered through user testing that nearly 2 out of 3 were missing these vaccines.
The path to getting vaccinated was disjointed, making it difficult for adults to navigate the process.
Vaccine-related information was often convoluted and hard to find, discouraging many from seeking it out.
There was an absence of user-friendly digital solutions to help adults track and maintain their vaccination status.
To address the complicated and fragmented customer journey was unified into a comprehensive and user-friendly platform.
Created a single access point for all vaccine information and services
Integrated various functions, eliminating the need for multiple touch points
Developed an at-a-glance view of current vaccination status
Implemented a colour-coded system for easy identification of up-to-date, due, and overdue vaccines
Integrated a feature for users to receive tailored vaccine advice from healthcare professionals
Presented vaccine information in a clear, accessible format
Incorporated a seamless vaccine ordering system within the platform
Simplified the process, significantly reducing complexity for users
Our in-platform user survey revealed an impressive 4.5 out of 5 star overall rating.
"Useful service that made me discover several vaccines I should take!"
"Incredibly practical! Simple and quick to use!"
"Clean user interface. Simple process to get an overview of vaccines."
"Very useful. It's an area that's difficult to get an overview of."
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